We've had a round of voluntary redundancies (again) and one of the people leaving looked after the VLE servers. He had 9 months before he left to hand over but because the higher management are fucking idiots they were still giving him new work which meant he couldn't hand anything over effectively.
Then 3 weeks before he's leaving I'm asked to pick up some of this work. They're UNIX servers, I've only done a tiny bit of Linux before and this is one of the most important systems we have at work. He managed to show me some stuff for an afternoon. What could go wrong?
Well, due to a network switch dying in one of the machine rooms and the replacement installation going so badly we lost power to some buildings and the VLE lost some of its servers. We tried to bring them back up but it wasn't working. It was exam week. The VLE is how the students access revision materials and lecture recordings. Kind of a big deal.
Thursday managed to get it sorted (not me, another guy who used to do this and shouldn't have been dragged into it.
The feed had also failed so updates to module access wasn't being processed. It was fixed yesterday (again by guy who shouldn't have been fixing it).
I've learnt a lot in the past couple of weeks but not in any way that it should have been.
This is why before I took this on I demanded in writing they acknowledged the risk they were taking in dumping this shit on me.
I've had better weeks but still, it's not CeX.